If you have questions about your Wethos Style, you've come to the right place!
My Results Aren't Resonating With Me:
- Read More About the 4 scales: You can unpack the four scales here to better understand how Wethos Styles are determined and what they're based on.
- Request a Consultant Session: If your concerns persist after retaking the assessment, consider scheduling a consultant session. This allows you to discuss your results in detail with a Wethos AI expert, who can provide personalized insights and guidance.
- Retake the Assessment: If you feel your assessment results are inaccurate, you can retake the assessment. Ensure you answer honestly and thoughtfully, taking your time to consider each question carefully. There are no desirable answers, so please refrain from trying to manufacture responses or overthink questions.
Unable to Access Kinetic View:
- Complete the Wethos Assessment: Ensure you have completed the Wethos assessment in its entirety. The Kinetic View is only accessible after you have finished the assessment.
- Check your Internet Connection: A stable internet connection is crucial for accessing the Kinetic View. Check your internet connection and try refreshing the page.
- Contact Wethos AI Support: If the issue persists, contact Wethos AI support for assistance. They can troubleshoot the issue and provide further guidance.
Scientific View Not Loading:
- Refresh the Page: The Scientific View may sometimes experience temporary loading issues. Try refreshing the page to see if it resolves the problem.
- Clear Your Browser Cache: Clearing your browser cache can help resolve loading issues. You can find instructions for clearing your browser cache online.
- Contact Wethos AI Support: If refreshing the page and clearing your browser cache doesn't solve the problem, contact Wethos AI support for help.
General Troubleshooting Tips:
- Check for Updates: Ensure you are using the latest version of your browser and Wethos AI platform. Outdated versions can sometimes cause issues.
- Disable Extensions: Temporarily disable any browser extensions you have installed, as they can sometimes interfere with website functionality.
- Try a Different Browser: If the issue persists, try accessing Wethos AI using a different web browser.
- Restart Your Device: Restarting your computer or mobile device can resolve temporary glitches and errors.
Wethos AI Support:
- Contact information: You can contact Wethos AI support here.
- Provide Detailed Information: When contacting support, be sure to provide as much detail as possible about the issue you are experiencing. This includes specific error messages, screenshots, and the steps you have already taken to troubleshoot.
By following these troubleshooting steps, you can resolve most common issues and ensure a smooth experience using the platform.